Handling a Dismissal Professionally

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Those 15 minutes determine whether the employee sues you, poisons coworkers against you, or resorts to violence.

—Amy Delpo and Lisa Guerin

AT SOME POINT IN your career, you may have to dismiss an employee. Preparing and knowing what to say during the meeting can help you handle the situation professionally.

Preparing for a dismissal meeting

First, make sure you’ve done all the background work: Have you documented the employee’s performance or behavior problems and the steps you’ve taken to help him or her improve? Have you consulted your company’s legal and human resource departments regarding the dismissal ...

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