Introduction

Business continuity and disaster recovery have emerged as critical aspects of business planning in the past few years. It was born in high-risk and highly regulated industries but is now spreading rapidly into all sectors and every type of organization. Why? More and more businesses are affected by natural and manmade disasters, more regulators expect to see recovery plans in place for industries beyond health and finance, more organizations expect to see continuity policies in place at vendor sites, and insurers drop rates for businesses showing greater awareness of security protocols. More important, in the age of 24/7 business, customers expect to be able to do business with you when it’s convenient for them. Never mind that your ...

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