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Manage a Disaster

How to Respond When a Disaster Strikes

There are three decisive things about business survival: how you manage the events you face, how you make decisions, and how you monitor your responses.

This chapter explains command and control in a disaster and helps you to set up a crisis management team that will get you out of the tightest squeeze.

Identification and Notification

There’s no point in having a plan or a solution if you fail to notice that you have had an incident!

Nearly as bad as total ignorance is not picking up on an incident until it has become a full-scale disaster. With timely action, most incidents can be managed ...

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