Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference

Roles and Responsibility Matrix

The following matrix—called RACI, which stands for Responsible, Accountable, Consulted, and Informed—sets out the high-level tasks that need to be undertaken in creating and sustaining a business continuity program. It’s a very useful tool for making sure that the right things are planned with good engagement and communication.

It’s not meant to be a flow chart, but it nevertheless provides a good basic tool with which to audit your program.

Key to Activity

Here’s how each label is defined:

• Responsible (R): The people, person, or team responsible for doing the activity.
• Accountable (A): The person or body accountable ...