Criticality Levels
The following table is an example of criticality levels. The point is to determine when you absolutely must get an operation, process, or infrastructure back up and running, and then assign it a criticality level. If you’re running a global finance operation, for example, you would probably need to assign payments processing a level of 0 or 1. HR systems, on the other hand, might rate a 4 or 5.
Only you know what makes sense for your company. You may decide to have more or have different descriptions or levels. It’s the principle that matters; the exact implementation is irrelevant as long as it’s consistent within your organization ...
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