CHAPTER 1: INTRODUCTION TO DISASTER RECOVERY AND BUSINESS CONTINUITY

‘Meet success like a gentleman and disaster like a man.’

Frederick Edwin Smith (1872-1930)

During the last decade, organisations have undergone huge technical and non-technical transformations, and in the last few years the business world has changed significantly. Regardless of the industry, more and more organisations around the world are operating 7 days a week, 24 hours a day. Competition has increased dramatically, and multiple options for a customer’s demand are available at the click of a mouse. Even a small organisation with only a few staff members depends on technology to compete globally in order to remain in business, which is of paramount importance to every organisation. ...

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