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Disaster Communications in a Changing Media World, 2nd Edition by Kim S Haddow, George Haddow

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Chapter Six

Application of Communications Principles to All Four Phases of Emergency Management

“Application of Communications Principles to Four Phases of Emergency Management” The purpose of this chapter is to provide guidance on how emergency managers can develop and implement effective communications plans in all four phases of emergency management – mitigation, preparedness, response and recovery - based on nine basic principles including: focus on the needs of your customers; make a commitment to effective communications; make communications an integral part of all planning and operations; be transparent in your communications; ensure that your information is accurate; release information in a timely manner; make yourself, your staff, and ...

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