‘Opportunity is missed by most people because it is dressed in overalls and looks like work.’
Thomas Edison, ∼1900
Aim of this chapter: To provide business managers with the tools and techniques needed to optimise workflow, exploit change, and manage Customer Requirements in an adaptable and flexible way. Based on proven Agile and lean processes, and aligned to the Agile philosophy, these techniques cover the full work-cycle, through planning, design, development, quality control, to completion.
At this point, after examining the role of the Customer and Team, it’s time to get to work. Work, the Agile way, ...