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Digital Solutions for Contemporary Democracy and Government

Book Description

The dot-com revolution has brought many advances before unimagined. Of them all, it may be said that none have surpassed e-government in attracting a significant number of researchers and practitioners from around the world. However, the question remains whether everyone is ready to join the e-government movement, or if some are just blindly following the latest trend. Digital Solutions for Contemporary Democracy and Government touches on several key issues and challenges surrounding the recent e-government boom and offers practical solutions from those who have been a part of implementing e-government programs internationally. Due to its breadth of discussion on a variety of topics relating to the intersection of technology with politics, democracy, and government, this authoritative book is a valuable reference source for professionals, researchers, and students in the field of e-government, information management, or knowledge management.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board and List of Reviewers
    1. List of Reviewers
  6. Preface
  7. Chapter 1: The Gamut of E-Government Research, Design, and Implementation
    1. ABSTRACT
    2. THE E-GOVERNMENT CONUNDRUM
    3. GENESIS AND MOTIVATION OF E-GOVERNMENT
    4. WHY E-GOVERNMENT DOESN’T GROW TO ITS ANTICIPATED POTENTIAL?
    5. TECHNOLOGY: NOT ONLY AN E-GOVERNMENT ENABLER
    6. E-GOVERNMENT RESEARCH
    7. SEMANTIC INTEROPERABILITY
    8. RESPONSIVE AND ADAPTIVE E-GOVERNMENT SYSTEMS
    9. EMERGING TRENDS
    10. CONCLUSION
    11. REFERENCES
    12. ADDITIONAL READING
    13. KEY TERMS AND DEFINITIONS
  8. Chapter 2: Realigning Governance
    1. ABSTRACT
    2. INTRODUCTION
    3. INSIGHTS FROM LITERATURE REVIEW
    4. ISSUES, CONTROVERSIES, PROBLEMS
    5. METHODOLOGY
    6. SOLUTIONS AND RECOMMENDATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
    9. REFERENCES
    10. ADDITIONAL READING
    11. KEY TERMS AND DEFINITIONS
    12. APPENDIX
  9. Chapter 3: Revisiting Local Governments and Social Networking
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MAIN FOCUS
    5. RESEARCH DESIGN
    6. NOTES ON WEB 2.0 IMPLEMENTATION IN SELECTED LOCAL GOVERNMENT
    7. SUMMARY AND CONCLUSION
    8. REFERENCES
    9. ADDITIONAL READING
    10. KEY TERMS AND DEFINITIONS
    11. APPENDIX
  10. Chapter 4: Social Media Use in the Public Sector
    1. ABSTRACT
    2. INTRODUCTION
    3. APPLICATIONS AND TOOLS IN THE PUBLIC SECTOR
    4. BEST PRACTICES AND OPPORTUNITIES
    5. CHALLENGES
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  11. Chapter 5: Increasing Voter Turn-Up Using Mobile Phones as a Voting Tool
    1. ABSTRACT
    2. INTRODUCTION
    3. CONCLUSION
    4. REFERENCES
    5. ADDITIONAL READING
    6. KEY TERMS AND DEFINITIONS
  12. Chapter 6: Enhancing Citizens' Participation via Recommender Systems
    1. ABSTRACT
    2. MOTIVATION
    3. ELECTRONIC GOVERNMENT FRAMEWORK
    4. ePARTICIPATION
    5. FUZZY RECOMMENDER SYSTEM
    6. SMARTPARTICIPATON
    7. DISCUSSION
    8. OUTLOOK
    9. CONCLUSION
    10. ACKNOWLEDGMENT
    11. REFERENCES
    12. ADDITIONAL READING
    13. KEY TERMS AND DEFINITIONS
  13. Chapter 7: Citizens and E-Government Perceptions in Nigeria
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. REFERENCES
    5. ADDITIONAL READING
    6. KEY TERMS AND DEFINITIONS
  14. Chapter 8: Freedom of Information as a Catalyst for Responsiveness in the e-Government Environment
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. FOI IN BOTSWANA
    5. FOI AND E-GOVERNMENT
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  15. Chapter 9: E-Government Initiative
    1. ABSTRACT
    2. INTRODUCTION
    3. METHODOLOGY
    4. CONCLUSION
    5. REFERENCES
    6. ADDITIONAL READING
    7. KEY TERMS AND DEFINITIONS
  16. Chapter 10: Knowledge Management and Electronic Records Management in the Realm of E-Government
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. RECORDS MANAGEMENT FRAMEWORKS IN BOTSWANA
    5. FUTURE PROSPECTS
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  17. Chapter 11: E-Government Transparency and Citizen Engagement Increasing Accountability
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. E-GOVERNMENT AND SECURITY
    5. TRANSPARENCY IN GOVERNMENT ACCOUNTABILITY
    6. SOLUTIONS AND RECOMMENDATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
    9. REFERENCES
    10. ADDITIONAL READING
    11. KEY TERMS AND DEFINITIONS
  18. Chapter 12: Understanding Methodology Aspects for Measuring Multi-Dimensional E-Government
    1. ABSTRACT
    2. RESEARCH AND PRACTICE FOCUS
    3. METHODOLOGY OF RESEARCH
    4. E-GOVERNMENT AND MULTI-DIMENSIONAL METHODOLOGICAL INCLINATION
    5. A LOOK AT THE ZAMBIA CASE STUDY
    6. STATISTICAL ANALYSIS
    7. CONCLUSION
    8. REFERENCES
    9. ADDITIONAL READING
    10. KEY TERMS AND DEFINITIONS
  19. Chapter 13: A Conceptual Model for the Measurement of E-Government 2.0 Adoption by Developing Countries
    1. ABSTRACT
    2. WEB 2.0 AND E-DEMOCRACY
    3. BACKGROUND OF E-GOVERNMENT 2.0
    4. PROPOSED CONCEPTUAL MODEL
    5. CONCLUSION
    6. REFERENCES
    7. ADDITIONAL READING
    8. KEY TERMS AND DEFINITIONS
    9. ENDNOTE
  20. Chapter 14: Value Assessment in E-Government and M-Government
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. ISSUES, CONTROVERSIES, PROBLEMS
    5. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
    6. REFERENCES
    7. ADDITIONAL READING
    8. KEY TERMS AND DEFINITIONS
  21. Chapter 15: Sustainable Cloud Computing Frameworks for E-Government
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. CASE STUDIES: GOOGLE APPS AT THE MUNICIPALITIES OF CHIAMPO AND CODOGNO
    5. OUTCOMES AND DISCUSSION
    6. RECOMMENDATIONS FOR AN OPTIMAL IMPLEMENTATION OF GOOGLE APPS IN ITALIAN MUNICIPALITIES
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
    9. REFERENCES
    10. ADDITIONAL READING
    11. KEY TERMS AND DEFINITIONS
  22. Chapter 16: Incentives for Inclusive E-Government
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. METHOD, THEORETICAL FRAME AND THE CASE STUDIES
    5. RESULTS FROM A CITIZEN PERSPECTIVE
    6. ANALYSIS AND DISCUSSION
    7. CONCLUSION
    8. FUTURE RESEARCH DIRECTIONS
    9. NOTE
    10. REFERENCES
    11. ADDITIONAL READING
    12. KEY TERMS AND DEFINITIONS
  23. Chapter 17: Research and Experiences in Implementing E-Government Endeavors in Emerging Countries
    1. ABSTRACT
    2. INTRODUCTION
    3. IMPORTANCE OF E-GOVERNMENT RESEARCH IN DEVELOPING COUNTRIES
    4. CHALLENGES AND SOLUTIONS IN E-GOVERNMENT INNOVATION FOR EMERGING COUNTRIES
    5. DISCUSSIONS
    6. CONCLUSION
    7. ACKNOWLEDGMENT
    8. REFERENCES
    9. ADDITIONAL READING
    10. KEY TERMS AND DEFINITIONS
  24. Chapter 18: The ICT and the Legislation on Transparency and Freedom of Information
    1. ABSTRACT
    2. INTRODUCTION
    3. LAWS ON ACCESS TO PUBLIC INFORMATION AND ONLINE INFORMATION DISCLOSURE
    4. METHODOLOGY
    5. RESULTS AND DISCUSSION
    6. CONCLUSION
    7. ACKNOWLEDGMENT
    8. REFERENCES
    9. ADDITIONAL READING
    10. KEY TERMS AND DEFINITIONS
    11. APPENDIX
  25. Compilation of References
  26. About the Contributors