Acknowledgments

Three people are key to the production of this book. The first two are the two people who worked with me to complete this book, and to complete it on time. They are Robb Hawkins and Chris Dempsey. Both, quite simply, worked extremely hard to help complete this project. I commend them both. Similarly, I owe much to Jeff Bixler of HughesNet, who became my early mentor and without whom this book’s quality would likely never have published.

In addition, I am indebted to all those who provided case studies, which because of their efforts have become very important individual lessons within each chapter of this book.

And finally, I commend a handful of people who, from the outset, showed great patience and gave generously of their ...

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