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Digital Public Administration and E-Government in Developing Nations

Book Description

In recent years, it has become apparent that there are very distinct gaps between developed and developing regions in the world, especially in regards to e-government systems, infrastructures, and processes. Digital Public Administration and E-Government in Developing Nations: Policy and Practice examines e-government from the perspective of developing nations and addresses issues and concerns of developing systems and processes. This publication is a valuable and insightful tool for researchers, practitioners, policymakers, and students in different fields who are interested in information systems, public policies, politics, and media and communication studies.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. List of Reviewers
    1. List of Reviewers
  6. Preface
    1. TECHNOLOGICAL AND POLITICAL IN DEVELOPING E-GOVERNMENT: ADMINISTRATION, POLICY, POLITICS, AND MANAGEMENT
    2. EVIDENCE: CASE STUDIES AND ISSUES OF E-GOVERNMENT IN PRACTICE AND REALITY
    3. CONCLUDING THOUGHTS
    4. REFERENCES
  7. Acknowledgment
  8. Section 1: Technological and Political in Developing E-Government: Administration, Policy, Politics, and Management
    1. Chapter 1: Comparing E-Government Research in Developed vs. Emerging Economies
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW ON BIBLIOMETRIC STUDIES
      4. EMPIRICAL ANALYSIS OF RESEARCH IN THE FIELD OF E-GOVERNMENT
      5. DISCUSSION AND CONCLUSION
      6. ACKNOWLEDGMENT
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
      10. Appendix 1
      11. Appendix 2
    2. Chapter 2: E-Governmentization
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND: E-GOVERNMENT AS AN INTERNATIONAL ADMINISTRATIVE BUZZWORD
      4. THEORETICAL PERSPECTIVES
      5. E-GOVERNMENT FOR DEVELOPING NATIONS: THE CASES OF CHINA AND INDIA
      6. LESSONS FOR DEVELOPING NATIONS AND CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    3. Chapter 3: Political and Cultural Issues in Digital Public Administration
      1. ABSTRACT
      2. INTRODUCTION
      3. POLITICAL ISSUES
      4. CULTURAL ISSUES
      5. EMERGING TECHNOLOGIES AND THEIR RELATION TO POLITICS, CULTURE, AND E-GOVERNMENT
      6. A CASE STUDY: EMERGING TURKEY
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
    4. Chapter 4: Integrated Architecture Framework for E-Government
      1. ABSTRACT
      2. 1 INTRODUCTION
      3. 2 THEORETICAL LENS
      4. 3 RESEARCH METHOD
      5. 4 INTEGRATED E-GOVERNMENT ASSESSMENT FRAMEWORK
      6. 5 ASSESSMENT OF ZIMBABWE’S E-GOVERNMENT POLICIES
      7. 6 DISCUSSION: POLITICAL AND ECONOMIC REALISM
      8. 7 RECOMMENDATIONS
      9. 8 CONCLUSION
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
    5. Chapter 5: E-Governance as a Paradigm Shift in Public Administration
      1. ABSTRACT
      2. INTRODUCTION
      3. UNDERSTANDING E-GOVERNANCE: SOME THEORETICAL ISSUES
      4. OPPORTUNITIES OF E-GOVERNANCE
      5. THREATS OF E-GOVERNANCE
      6. CONCLUSION
      7. REFERENCES
      8. Key Terms and Definitions
      9. ENDNOTES
    6. Chapter 6: Realizing E-Government
      1. ABSTRACT
      2. INTRODUCTION
      3. DEFINITIONS AND CONCEPTUALIZATIONS
      4. TRACING THE HISTORY OF E-GOVERNMENT
      5. E-GOVERNANCE: EXPLAINING THE GAP BETWEEN EXPECTATIONS AND THE CHALLENGES OF PRACTICE
      6. CRITICAL FACTORS IN E-GOVERNMENT SUCCESS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    7. Chapter 7: Design of a Triple Helix Strategy for Developing Nations Based on E-Government and Entrepreneurship
      1. ABSTRACT
      2. INTRODUCTION
      3. HIGHER EDUCATION, R&D AND ENTREPRENEURSHIP IN THE NATIONAL PLAN FOR GOOD LIVING, 2013-2017
      4. THE INFLUENCE OF THE EUROPEAN-BASED E-ADMINISTRATION IN ECUADOR
      5. CONCLUSION AND FUTURE WORK
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    8. Chapter 8: Not Just Videogames
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. WHAT IS GAMIFICATION?
      4. 3. DESIGN AND ELEMENTS OF GAMIFIED SYSTEMS
      5. 4. PUTTING GAMIFICATION INTO PRACTICE
      6. 5. GAMIFYING THE PRODUCTION OF PUBLIC SERVICES
      7. 6. CONCLUSION: FROM CITIZENS TO CONSUMERS… TO GAMERS?
      8. REFERENCES
    9. Chapter 9: The Use of Social Network Sites to Market E-Government to Citizens
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. HOW MARKETING HAS CHANGED AND REACHED A 3.0 APPROACH
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
  9. Section 2: Evidence: Case Studies and Issues of E-Government in Practice and Reality
    1. Chapter 10: Articulating Wider Smartphone Emerging Security Issues in the Case of M-Government in Turkey
      1. ABSTRACT
      2. ICT IN PUBLIC ADMINISTRATION
      3. MOBILITY AND MOBILE PHONES PENETRATION
      4. FROM E TO M-GOVERNMENT: TURKEY
      5. ARTICULATING WIDER SMARTPHONE EMERGING SECURITY ISSUES
      6. STRUCTURAL UNCERTAINTIES IN TURKEY
      7. CONCLUSION AND DISCUSSIONS
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    2. Chapter 11: A Road Far Too Long?
      1. ABSTRACT
      2. INTRODUCTION
      3. REFERENCES
      4. KEY TERMS AND DEFINITIONS
      5. ENDNOTES
    3. Chapter 12: Understanding ICT
      1. ABSTRACT
      2. INTRODUCTION
      3. DEFINITIONS AND CONCEPTUALIZATION OF EMPOWERMENT
      4. DEFINING EMPOWERMENT
      5. UNDERSTANDING EMPOWERMENT
      6. INTRODUCTION OF (MOBILE) THE VILLAGE PAY PHONE
      7. METHODOLOGY OF THE STUDY
      8. REDUCTION OF POVERTY THROUGH VILLAGE PAY PHONE: WAVES OF CHANGES IN LIVES OF RURAL WOMEN
      9. EMPOWERMENT: A WEAPON TO COMBAT VIOLENCE
      10. VIOLENCE AGAINST WOMEN
      11. THE USE OF MOBILE PHONE AND VIOLENCE AGAINST WOMEN
      12. WOMEN’S EMPOWERMENT CONCEPTUAL FRAMEWORK
      13. ICT 4D FOR WOMEN: SOME SUCCESS STORIES
      14. CONCLUDING REMARKS: THE CHALLENGES AND FUTURE DIRECTIONS
      15. REFERENCES
      16. KEY TERMS AND DEFINITIONS
    4. Chapter 13: E-Governance Preparedness of Public Bureaucracy in Bangladesh
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. THEORETICAL UNDERPINNINGS
      4. 3. E-GOVERNANCE: A NEW PARADIGM?
      5. 4. E-GOVERNMENT AND E-GOVERNANCE: CRYSTALLIZING THE CONCEPTS
      6. 5. FORMS OF E-GOVERNANCE INTERACTIONS
      7. 6. STAGES OF E-GOVERNANCE
      8. 7. EVOLUTION OF E-GOVERNANCE IN BANGLADESH
      9. 8. METHODOLOGY
      10. 9. THEORETICAL AND ANALYTICAL FRAMEWORK
      11. 10. ANALYSIS OF THE FINDINGS OF THE QUESTIONNAIRE SURVEY
      12. 11. CONCLUDING REMARKS
      13. REFERENCES
      14. KEY TERMS AND DEFINITIONS
      15. ENDNOTES
    5. Chapter 14: Beyond the Digital Divide
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CASE STUDY OF THE GLOBAL DIGITAL DIVIDE: THE INTERNET IN MONGOLIA
      4. THE GLOBAL DIGITAL DIVIDE IN DEVELOPING AND POST-COMMUNIST COUNTRIES
      5. MONGOLIAN CYRILLIC ALPHABET USE AND CYRILLIC SCRIPT DOMAIN NAMES .МОН
      6. THE INFLUENCE OF FOREIGN INVESTMENT THE SOCIALIST LEGACY ON MEDIA AND INTERNET DEVELOPMENT
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    6. Chapter 15: Developing a Citizen-Centric eGovernment Model for Developing Countries
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCLUSION
      4. REFERENCES
      5. KEY TERMS AND DEFINITIONS
    7. Chapter 16: Development of E-Governance in Sri Lanka
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCLUSION
      4. REFERENCES
      5. KEY TERMS AND DEFINITIONS
    8. Chapter 17: Rural-Urban Digital Divide in Romania
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. AN OVERVIEW OF RURAL E-GOVERNMENT
      4. 3. E-GOVERNMENT IN ROMANIA
      5. 4. PROJECTS TARGETING ROMANIAN RURAL AREAS
      6. 5. RESEARCH METHODOLOGY
      7. 6. RESULTS OF THE STUDY
      8. CONCLUDING REMARKS
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    9. Chapter 18: ICTs and Their Impact on Women's Roles and Evolution within Developing Societies
      1. ABSTRACT
      2. INTRODUCTION
      3. WOMEN’S ACCESS TO AND USE OF ICTs
      4. THE EVER-INCREASING POTENTIAL OF THE INTERNET FOR WOMEN EMPOWERMENT
      5. GENDER AND ICTS
      6. FUTURE PERSPECTIVES
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
    10. Chapter 19: Medicare and Medicaid Services Online
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. EMPIRICAL MODEL: DATA AND METHODS
      5. FINDINGS AND DISCUSSION
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    11. Chapter 20: The Role of E-Health in Developing Nations
      1. ABSTRACT
      2. E-HEALTH: DEFINITION, SCOPE AND FUNDING
      3. EVOLUTION AND EVIDENCE
      4. E-HEALTH APPLIED TO DEVELOPING NATIONS
      5. M-HEALTH
      6. TELEMEDICINE
      7. BARRIERS
      8. ETHICAL AND LEGAL CONSIDERATIONS
      9. FUTURE RESEARCH DIRECTIONS
      10. CONCLUSION
      11. REFERENCES
      12. KEY TERMS AND DEFINITIONS
  10. Compilation of References
  11. About the Contributors