Index
Numbers
+1s, Google+20
10 channels of online influence, 183-184
12-month window, capturing data, 242
140 SEO Tools, 81
A
ad hoc stage of customer service, social customer service models, 209-210
advertising
paid, 267
advertising performance, 27
aggregated data, 48
aligning digital and traditional analytics, 26
Altimeter Group, 115
amount of change, components of measurable goals, 14
analysis, 157
analyst-level use cases, 256, 259-260
analysts, 243
analytics dashboards, social media engagement software, 39-40
Analytics suite, 333
analyzing content consumption, 108-109
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