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Dialogic Organization Development by Gervase R. Bushe, Robert J. Marshak, Edgar H. Schein

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17Dialogic Process Consultation

Working Live

Joan Goppelt and Keith W. Ray with commentary by Patricia Shaw

Opening Scene

Fade in … dining room of CEO’s house at 9 a.m. Six people are sitting around the dining-room table. Two flip charts are set up. Two cats are lying lazily on the windowsill. Bright sun and a cool breeze, typical fall coastal weather….

Sitting around the table are:

Brad: CEO of Durant, a small engineering firm

Trent: Head of HR at Durant

Julie: Internal OD at Durant

Bridget: Internal OD at Durant

You: External Consultant

Your Partner: External Consultant

After pleasant greetings, the meeting begins.

Brad: OK. We’re here to talk about restarting the leadership development program. So whatcha got for me? (with a slight New York ...

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