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Dialogic Organization Development by Gervase R. Bushe, Robert J. Marshak, Edgar H. Schein

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14From Them to Us

Working with Multiple Constituents in Dialogic OD

Ray Gordezky

It is almost banal to say so yet it needs to be stressed continually: all is creation, all is change, all is flux, all is metamorphosis.—Henry Miller (1944)

Twenty-five years ago I had just started an assignment as manager of training and development in a large, successful telecommunications company that was experiencing new global competition. While working there, I discovered that my clients and I could take advantage of the potentially disruptive circumstances by working at their manufacturing sites with work teams and their clients, rather than bringing people in from disparate locations for classroom training at the head office. We concluded based on anecdotal ...

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