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Dialogic Organization Development by Gervase R. Bushe, Robert J. Marshak, Edgar H. Schein

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1Introduction to the Dialogic Organization Development Mindset

Gervase R. Bushe and Robert J. Marshak

It is our contention that any specific instance of Organization Development practice is a product of the mindset of the practitioner; the combination of theories, beliefs, assumptions, and values that shape how one sees and engages the world. In this chapter we provide a brief introduction to what we call the “Dialogic OD Mindset.” Because we believe the practice of Dialogic OD involves a way of thinking that is significantly different from Diagnostic OD, we begin by contrasting it with a Diagnostic Mindset. It is important to understand that we do not believe that Dialogic and Diagnostic Mindsets are mutually exclusive. Most OD practitioners ...

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