Chapter 1. Troubleshooting Best Practices
Troubleshooting is a skill. As with all skills, whether it’s juggling, playing the guitar, cooking, or programming, some people naturally have a knack for troubleshooting and others don’t. If a skill comes naturally to you, you might assume it comes naturally to everyone else. After all, if you rode a bike on your first try, you may take for granted how much work other people have to put into it.
Some people are naturally good at troubleshooting. When faced with a problem, they automatically snap into action and instinctively pick steps that further isolate the problem until they have found the root cause. When you take a car to a good mechanic, one who is good at troubleshooting, right after you describe ...
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