Sample Application: Skills Matrix
One of the features of the Services Manager sample application is skill set management. The skills of consultants are tracked using the Skill object, a child of the Contact object. Entering skills in the native user interface involves navigating to the Contact’s record and clicking the New button in the Skills related list and then selecting a skill type and a rating.
Users of the application have requested a more streamlined way to enter and view skills, called the Skills Matrix. The requirements of the Skills Matrix follow:
Reduce navigation clicks—Provide a single screen for entering and viewing all skill-related ...
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