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Development with the Force.com Platform: Building Business Applications in the Cloud, Third Edition by Jason Ouellette

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Data Model Specification

This section provides the blueprint for building out the data model. As you learn to use the Schema Builder (described in the subsequent section) or an equivalent tool, refer back to this section for the details of the objects, fields, and relationships needed for Services Manager.

The first five subsections cover the objects and their fields. Although relationships are displayed alongside fields in Force.com’s user interface, they are kept intentionally separate from the fields here. Instead, they are covered in the final subsection. It is easier to create relationships when all of the objects being related to each other already exist.

Contact

In the Services Manager application, a Contact record represents a consultant, ...

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