REFERENCES

K. Allred, "Anger and Retaliation in Conflict: The Role of Attribution." In M. Deutsch and P. Coleman (eds.), The Handbook of Conflict Resolution. San Francisco: Jossey-Bass, 2000.

A. Amason, "Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams." Academy of Management Journal, 1996, 39, 123–148.

C. Argyris, Overcoming Organizational Defenses: Facilitating Organizational Learning. Upper Saddle River, N.J.: Prentice Hall, 1990.

D. Armstrong,, and Cole, P. "Managing Distances and Differences in Geographically Distributed Work Groups." In P. Hinds and S. Kiesler (eds.), Distributed Work. Cambridge, Mass.: MIT Press, 2002.

S. Begley, Train Your Mind, ...

Get Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.