Chapter 43

How to Present 360-Degree Feedback Effectively

WEST END CONSULTING

In This Chapter

  • Explore why people reject feedback.
  • Practical, proven techniques to make 360-degree feedback more effective for individuals and the organization.
  • Various feedback approaches and delivery systems.

The 360-degree feedback process involves collecting perceptions about a person’s behavior and the impact of that behavior from the person’s boss or bosses, direct reports, colleagues, fellow members of project teams, internal and external customers, and suppliers. Other names for 360-degree feedback are multi-rater feedback, multi-source feedback, full-circle appraisal, and group performance review. The term “360-degree feedback” has come to be synonymous ...

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