Chapter 22
The Commercial Impact of Employee Engagement
PERFORMANCE CONNECTIONS INTERNATIONAL, INC.
In This Chapter
- Validation of the impact of an engaged culture.
- Role of senior management to maintain employee engagement.
- Factors that erode employee engagement.
Given the challenges in today’s business climate, it’s no surprise that employee engagement has surfaced as a vital organizational priority. Engagement is not solely an HR issue—it is a bottom-line business survival issue: the workforce must be fully engaged in order to work at full capacity.
Given the hype about engagement, we wanted to validate the impact of employee engagement on bottom-line business metrics such as revenue generation and corporate profitability. Specifically, the ...
