Chapter 10
Eliminate the Us vs. Them Dynamics
LEARNING AS LEADERSHIP
In This Chapter
- Introduction to the “unconscious demonization” concept, focusing on how we may villianize other people when their beliefs and intentions oppose our own.
- Five steps of the downward spiral of an “us vs. them” situation.
- How individuals’ emotional investment keeps them in an “us vs. them” mode.
- Five steps to reverse the negative spiral to conscious humanization.
“We’re facing a tempest of uncertainty in the coming years,” the CEO of a publicly traded financial services company said ruefully, “and if we don’t stop this in-fighting, we’re not going to make it.”
Human resources was exasperated with how operations pushed back on every initiative they launched; sales ...
