Chapter 3

The Candor Advantage

RIDGE TRAINING

In This Chapter

  • A working definition for the practice of candor.
  • Three ways individuals can become more candid in their communication.
  • Techniques for fostering candor in your organization.

Business literature (particularly in the United States) is filled with calls for workforce candor. Jack Welch devoted an entire chapter to it in his best seller, Winning. Jim Collins encourages business leaders to “confront the brutal facts” to get from Good to Great. Larry Bossidy and Ram Charan talk about the importance of “robust dialogue” in Execution. Warren Bennis, Daniel Goleman, and James O’Toole call on leaders to create more organizational openness in Transparency: How Leaders Create a Culture of Candor ...

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