About the Editor
Elaine Biech is president and managing principal of ebb associates Inc, an organization and leadership development firm that helps organizations work through large-scale change. She has been in the training and consulting field for thirty years, working with private industry, government, and non-profit organizations.
Elaine specializes in helping people work as teams to maximize their effectiveness. Customizing all of her work for individual clients, she conducts strategic planning sessions and implements corporate-wide systems such as quality improvement, change management, reengineering of business processes, and mentoring programs. She facilitates topics such as coaching today’s employees, fostering creativity, customer service, ...