Developing Leadership Talent

4.5. INVOLVE OTHERS

Examining the behaviors that define a competency is important but difficult work. For that reason, it's best not to leave the task of developing a competency model to a small group of people in your organization, such as the HR department or a special committee of executives. During the competency model development phase, it's valuable to gather the input of line managers, senior leaders, and other stakeholders.

To minimize the inherent biases of small groups, the different perspectives of all stakeholders are important. Clarity about the required skills and behaviors informs the organization about what specific development is necessary to ensure future success. Use the Stakeholder Identification Worksheet (Exhibit 4.2) to ...