Preface

We have tried to write a book you will want to read. You should not have to accept boredom on your way to becoming a skilled leader.

To make sure that important points stand out, we have highlighted a series of 69 key insights as they occur in the chapters. To help you gather your thoughts, we have included a brief summary at the end of each chapter.

Above all, we have provided space from time to time in the book for you to record your own experiences, insights, impressions, and questions. These are the “Your Turn” features that distinguish this book from most on your shelf. We envision a partnership of sorts in which we do our best to express current, crucial ideas about leadership and you do your best to respond personally and meaningfully ...

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