1. Warren Bennis and Burt Nanus. Leaders, The Strategies for Taking Charge (New York: Harper & Row, 1985), p. 116.

  1. Quoted in James Kouzes and Barry Posner, The Leadership Challenge (San Francisco: Jossey-Bass, 1987), p. 81.

  1. Piers Paul Read, Alive (Avon, reissue, 1992).

  1. Quoted in Frances Hesselbein, et al., The Leader of the Future (San Francisco: Jossey-Bass, 1996), p. 74.

  1. Noel Ticy and Ram Charan, “Speed, Simplicity, Self-Confidence: An Interview with Jack Welch,” Harvard Business Review (Sept.–Oct. 1989), p. 54.

  1. Michael Dell, cited in Dayle Smith, The E-Business Book (New York: Bloomberg, 2001), p. 94.

  1. Douglas MacGregor, The Human Side of Enterprise (New York: McGraw-Hill, 1960).

  1. John Schemerhorn, Managing Organizational Behavior (New York: John ...

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