4. Do You Play Fair with Your People?

Employees look beyond their paychecks in deciding whether they are content and motivated at their jobs. They consider equity and fairness in determining how hard to work, whether to go the extra mile, or whether to quit. As discussed more thoroughly in Chapter 7, here is the essential equity proposition:

No employee grouses when someone who gives a lot in the company also gets a lot in terms of salary and respect. But morale can slip away quickly when company rewards seem to be out of whack with employee effort. It’s the rare employee who can press on to do the job right when others around her are kicking ...

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