Chapter 5. Leadership by Building Relationships and Teams

GOALS

  • understand that successful leadership always relies on strong relationships with team members

  • learn new techniques for establishing relationships with team members

  • develop skills in creating and leading effective teams

It’s a truism that a well-led team depends upon good interpersonal relationships among team members. We can all think of our favorite members from teams we’ve served on or companies we’ve worked for. These are the people who can’t wait to see you again, have their act together, and remember that your cat had a skin rash. How is she doing? No interpersonal relationship problems here!

But focusing only on these great relationships with exemplary team members is like “picking ...

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