Why Leaders Often Fail to Listen

Telling leaders that they should listen empathetically doesn’t necessarily make it happen. Powerful barriers are at work that cause many leaders to become worse and worse at listening as they rise in the corporate hierarchy. Here are six of these barriers.

Lack of Time

As a leader deals with an ever-increasing supply of information, the availability of time to listen seems to decrease. Some individuals require more time than others when they are speaking to you. If you appear to be impatient, they will walk away in frustration or find several ways to repeat their message until you “get it.” Some people don’t hesitate to monopolize your listening time. Unless you make tactful efforts to end the conversation, ...

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