References & Resources
External Consultant
Stephen K. Merman
Principal
Organization Consulting Group
Books
Rosenbaum, Steve, and Jim Williams. Learning Paths: Increase Profits by Reducing the Time It Takes Employees to Get Up-to-Speed. San Francisco: Pfeiffer, 2004.
Spencer, Lyle M., and Signe M. Spencer. Competence at Work: Models for Superior Performance. Hoboken, NJ: John Wiley & Sons, 1993.
Walter, Diane. Training on the Job. Alexandria, VA: ASTD Press, 2002.
Infolines
Franklin, Maren. “A Guide to Job Analysis.” No. 250506.
Gilley, Jerry W. “How to Collect Data.” No. 259008 (revised 1998).
Pietrzak, Theodore, and Mike Fraum. “Building Career Success Skills.” No. 250501.
Reitman, Annabelle. “Talent Retention.” No. 250703
Voosen, Deborah, ...
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