Developing Great Managers 20

CHAPTER 29

Conclusion

As management trainers, we want to see the dial move on management success, and we want to know that our efforts have contributed to positive results. Management is a craft—a set of skills, competencies, and practices that are cultivated over time. Management training should support managers as they build their craft and grow as managers and leaders.

One-time events or infrequent multiday training sessions are great for getting development conversations started, but they come with a big downside for managers. Once the training class is over, managers hear the call of their mile-long do-to lists, and lessons learned ...