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Developing Exemplary Performance One Person at a Time by Michael Sabbag

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5The Tools and Resources Factor

Have you ever found yourself in a situation in which you were trying to do your job, but you didn’t have all of the supplies you needed to get the job done? Or perhaps the equipment you were using to complete a job was slow, problematic, or unreliable? If so, you’ve had direct experience of how tools and resources—or lack thereof—can affect your performance.

If you have ample resources to do your job, you may find that the tools and resources factor is the one that allows you to attain exemplary performance, while your competitors in the industry fall behind.

For example, let’s say your computer is five years old and barely meets the minimum requirements for the new inventory software rolled out at your company. ...

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