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Developing Exemplary Performance One Person at a Time by Michael Sabbag

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3The Talent and Fit Factor

Have you ever had an employee who was a real pleasure to be around but who was terrible at his job—such as the really friendly third-stringer on the football team who cracks great jokes but can’t catch a ball to save his life? Have you ever felt stuck with an employee—as if you or your predecessor made the wrong hiring decision and now you have to live with the person, pulling out your hair because attempts to improve performance always end up falling flat? Sometimes, no matter how likable or hardworking an employee is or how much effort you together invest in improving her performance, reality dictates that she will never be good at her current job. She will never be good, not because she isn’t motivated, or because ...

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