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Developing Enterprise Web Services: An Architect's Guide by James Webber - Ph.D., Sandeep Chatterjee - Ph.D.

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Business Process Management

The model of a business as the sum of its processes is a useful abstraction from which to begin understanding a business. For example, a supermarket is the summation of processes that buy and sell produce and a handful of other processes that keep the shop running. Similarly, but on a grander scale, an airline consists of processes for flight sales, plane maintenance, and so on right down to the processes that ensure that passengers receive meals on board the aircraft.

A classic example of a business process (which has the added advantage of being both familiar and ostensibly linear since it is based on a production-line pattern) is the manufacturing of motor vehicles—being one of the processes that a typical motor ...

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