On the Web

The following materials are available for download from www.pfeiffer.com/go/marciahughes password: training

Part Two

  • Emotional Congruence Handout

  • Emotions Bingo Handout

  • Emotions Bingo Handout (Facilitator Copy)

  • Acknowledging Ambivalence Handout

  • Success in Managing Emotions Handout

  • From Emotional Intensity to Curiosity Handout

  • The Essential Conversation Handout

  • Emotions Inform Decisions Handout

  • Who's in Control—You or Your Impulses? Developing

  • Self - Mastery Handout

  • Decision Making, Emotions, and Thinking Styles Handout

  • Emotional Well - Being Handout

  • Collaborating Handout

  • Be a Magnet Handout

  • Engaged Listening Handout

  • Achieve Your G.O.A.L. with Effective Feedback Handout

Part Three

  • Team Identity Scavenger Hunt Handout

  • Building Team Values Handout

  • Attitude ...

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