How to Troubleshoot WDF Driver Installation Problems

The following are suggestions for troubleshooting driver installation, along with some common errors and possible solutions. Before investigating a device installation problem, you should have the following items:

  • The driver package, including the INF and all files in the driver store.

    For example, the Fx2_Driver driver package resides in %windir%\System32\DriverStore\FileRepository\osrusbfx2.inf_4e4bba4c. The numbers after the .inf file name are generated automatically to create a strong name, which eliminates the possibly of a name collision.

  • Error logs.

    See “Driver Installation Error Logs” later in this chapter for further information.

  • Information about any error messages and where they occurred. ...

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