Chapter 8

Communications and Operations Security

Chapter Objectives

After reading this chapter and completing the exercises, you will be able to do the following:

  • Create useful and appropriate standard operating procedures.

  • Implement change control processes.

  • Understand the importance of patch management.

  • Protect information systems against malware.

  • Consider data backup and replication strategies.

  • Recognize the security requirements of email and email systems.

  • Appreciate the value of log data and analysis.

  • Evaluate service provider relationships.

  • Understand the importance of threat intelligence and information sharing.

  • Write policies and procedures to support operational and communications security.

Section 3.3 of the NIST Cybersecurity Framework, ...

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