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Destination Facilitation: A Travel Guide to Training Around the World by Donna Steffey

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During the Asian financial crisis in the late 1990s, I was assigned to the HR department of a major toy manufacturer in Korea. My first assignment was not the development of human resources, but instead, laying people off through performance assessment. I had to dismiss several people who had worked, ate, and drank with me just a couple of days earlier. Neither their performance nor their competencies defined them as underperformers. Still, assessments were made to identify personnel with comparably less performance outcome.

The layoffs were inevitable, because the crisis forced Korean corporations to go through restructuring and reduce the size ...

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