Appendix

Well-known User-Interface Design Rules

Here is a sampling of user-interface design guidelines that have been published.

Norman (1983a)

Inferences from research

• Mode errors suggest the need for better feedback.

• Description errors suggest the need for better system configuration.

• Lack of consistency leads to errors.

• Capture errors imply the need to avoid overlapping command sequences.

• Activation issues suggest the importance of memory reminders.

• People will make errors, so make the system insensitive to them.

Lessons

• Feedback. The state of the system should be clearly available to the user, ideally in a form that is unambiguous and that makes the set of options readily available so as to avoid mode errors.

• Similarity ...

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