14.1. WBT WILL BREAK OUT OF TECHNICAL TRAINING

Most successful applications of WBT seem to teach technical subjects within technical organizations. The technologies of WBT are well suited to structured technical knowledge. And technical organizations and their employees have the technical skills required by WBT. As tools and technologies of WBT are made easier to use, more people will use them in more environments for more subjects.

Among training experts, the overwhelming consensus seems to be that WBT cannot teach soft skills. Whenever so many experts agree so strongly that something cannot be done, I expect the breakthrough any moment.

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