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Designing Web-Based Training: How to Teach Anyone Anything Anywhere Anytime

Book Description

The surge in the number of online training sites has created an unprecedented demand for experts who know all aspects of Web-based training (WBT) site design. Written by bestselling author William Horton, this book provides the hands-on and practical guidance that trainers demand. Packed with over 100 examples, this well-illustrated guide walks you through every phase of designing WBT, from analyzing your course requirements and assessing the needs of potential students to designing a course for a global audience.

You'll find out how to combine elements into effective and interesting learning sequences, discover how to overcome any technical hurdle that may arise, how to offer materials that motivate learning, and how to use Web technologies to create 21st-century alternatives to traditional courses.

Praise for Designing Web-Based Training

"Horton has done it again! He's addressed the cutting-edge problem of Web-based training design with his pragmatic, research-based approach. His work is task-oriented and down-to-earth. He doesn't waste our time with excessive educational philosophy. In short-comprehensive overview, practical advice, engaging presentation."-Robert E. Horn, Author, Visual Language: Global Communication for the 21st Century

"As each new media wave is adopted for instructional pur-poses, there is a lag in effective exploitation of the unique features the medium brings for supporting learning. Designing Web-Based Training bridges the gap by providing a rich and detailed reference."-Ruth Clark, EdD, President, Clark Training & Consulting

"Designers have been seeking guidance on how to exploit the Web's distribution potential while combining it with powerful instructional programs. Horton provides structure, stimulation, and substance in this important book. Web-based training is definitely what is happening now. Designing Web-Based Training will be a de facto classic in the field."-Gloria Gery, Principal, Gery Associates, Author, Making CBT Happen

The companion Web site at www.wiley.com/compbooks/horton/ features:

* Design guidelines

* Live versions of many examples from the book

* A course shell and sample lessons

* Links to helpful references

Table of Contents

  1. Copyright
  2. FAQ about this book
  3. Meet Web-based training
    1. WHAT IS WEB-BASED TRAINING?
    2. WHAT DOES WBT CHANGE?
    3. WBT IS JUST IN TIME FOR JUST-IN-TIME TRAINING
    4. WBT IS WELL UNDER WAY
    5. WHY DO YOU WANT TO USE WBT?
    6. DESIGN FIRST, LAST, AND IN BETWEEN
    7. LET PEOPLE LEARN AS THEY ALWAYS HAVE
    8. IN CLOSING ...
  4. Evaluate WBT
    1. THE IDEAL USE OF WBT
    2. ADVANTAGES OF WBT
    3. DISADVANTAGES OF WBT
    4. ESTIMATING COSTS
    5. Return on investment
    6. IN CONCLUSION
  5. Pick an approach
    1. CHOOSE THE KIND OF COURSE
    2. CONSIDER ALTERNATIVES TO PURE WBT
    3. SET TECHNOLOGY STANDARDS
    4. CONSIDER A METAPHOR
    5. NAME COURSES CAREFULLY
    6. IN CONCLUSION ...
  6. Build the framework
    1. WHAT IS A COURSE FRAMEWORK?
    2. TELL LEARNERS ABOUT THE COURSE
    3. REGISTER LEARNERS EFFICIENTLY
    4. RUN THE COURSE SMOOTHLY
    5. PROVIDE NEEDED RESOURCES
    6. ACKNOWLEDGE SUCCESS
    7. GATHER FEEDBACK
    8. ADD ACCESS MECHANISMS
    9. HELP LEARNERS OVER HURDLES
    10. IN CONCLUSION ...
  7. Organize learning sequences
    1. PICK FROM COMMON LESSON STRUCTURES
    2. CREATE BUILDING BLOCKS FOR LESSONS
    3. DESIGN YOUR OWN LEARNING SEQUENCES
    4. IN CLOSING ...
  8. Activate learning
    1. WHAT ARE LEARNING ACTIVITIES?
    2. What are the components of learning activities?
    3. USE COMMON LEARNING ACTIVITIES
    4. Webcast
    5. Drill and practice
    6. Scavenger hunt
    7. Guided research
    8. Guided analysis
    9. Team design
    10. Case study
    11. Role-playing scenario
    12. Group critique
    13. Virtual laboratory
    14. Hands-on activity
    15. Learning game
    16. CONVERT CLASSROOM ACTIVITIES
    17. MAKE YOUR ACTIVITIES WORK BETTER
    18. Simplify activities
    19. Design entry forms to structure thought
    20. Use the Internet as a source of material
    21. IN CONCLUSION ...
  9. Test and exercise learning
    1. Do WEB-BASED TESTS WORK?
    2. PLAN TESTING CAREFULLY
    3. SELECT THE RIGHT TYPE OF QUESTION
    4. EXPLAIN THE TEST
    5. DESIGN EFFECTIVE QUESTIONS
    6. SEQUENCE TEST QUESTIONS EFFECTIVELY
    7. GIVE MEANINGFUL FEEDBACK
    8. For right answers ...
    9. IMPROVE TESTING
    10. PREVENT CHEATING
    11. CONSIDER ALTERNATIVES TO TESTS
    12. IN CLOSING ...
  10. Promote collaboration
    1. DECIDE WHETHER TO USE COLLABORATION
    2. DETERMINE THE KINDS OF COLLABORATION MECHANISMS
    3. IMPLEMENT COLLABORATION POLICIES
    4. PICK SPECIFIC COLLABORATION MECHANISMS
    5. Discussion groups
    6. Chat
    7. PROVIDE COMPLETE INSTRUCTIONS
    8. PUBLISH A GUIDE FOR MESSAGE WRITERS
    9. MODERATE DISCUSSION GROUPS
    10. Set up the discussion group
    11. PREVENT COMMON PROBLEMS
    12. MOTIVATE PARTICIPATION
    13. IN CLOSING...
  11. Teach in the virtual classroom
    1. WHY CREATE A VIRTUAL CLASSROOM?
    2. ATTEND TO HUMAN FACTORS
    3. HOLD A PRE-CLASS GET-TOGETHER
    4. PUBLISH A COMPREHENSIVE SYLLABUS
    5. PREPARE LEARNERS TO PARTICIPATE
    6. MANAGE COLLABORATIVE ACTIVITIES
    7. TEACH THE CLASS, DON'T JUST LET IT HAPPEN
    8. CONDUCT LIVE EVENTS
    9. STAY IN TOUCH AFTER THE CLASS
    10. IN CLOSING ...
  12. Motivate learners
    1. DOES MOTIVATION MATTER?
    2. SET CLEAR EXPECTATIONS
    3. REQUIRE COMMITMENT
    4. FEATURE THE WIIFM
    5. MAKE WBT FUN AND INTERESTING
    6. OFFER BRIBES (EXPLICIT EXTERNAL REWARDS)
    7. PACE AND PROMPT LEARNERS
    8. PROVIDE ENCOURAGING FEEDBACK
    9. BUILD A LEARNING COMMUNITY
    10. INTERVENE WITH UNMOTIVATED LEARNERS
    11. REDEEM TROUBLEMAKERS
    12. IN CLOSING ...
  13. Go global
    1. THE CHALLENGE OF GLOBAL TRAINING
    2. GENERAL STRATEGIES FOR GOING GLOBAL
    3. AVOID COVERT NATIONAL CHAUVINISM
    4. MAKE NUMBERS EASY TO UNDERSTAND
    5. BE CAREFUL WHEN SHOWING PEOPLE
    6. MAKE MEDIA GLOBAL, TOO
    7. ENCOURAGE LEARNERS TO FORM "NATIONS"
    8. DISPLAY AND PRINT AS INTENDED
    9. WRITE IN INTERNATIONAL ENGLISH
    10. PRACTICE INTERNATIONAL NETIQUETTE
    11. BON VOYAGE
    12. IN CLOSING...
  14. Overcome technical hurdles
    1. TECHNICAL COMPLEXITY BARS EFFECTIVE TRAINING
    2. PLAN FOR TECHNICAL SUPPORT
    3. LOWER THE HURDLES
    4. SOLVE PROBLEMS BEFORE THE COURSE STARTS
    5. SUPPORT LEARNERS DURING THE COURSE
    6. TEST YOUR COURSE
    7. IDENTIFY SOURCES OF SUPPORT
    8. IN CLOSING ...
  15. Venture beyond courses
    1. LIBRARIES
    2. MUSEUMS
    3. GLOSSARIES
    4. JOB AIDS
    5. MENTORING
    6. CONFERENCES
    7. GUIDED TOURS
    8. FIELD TRIPS
    9. SIMULATIONS
    10. IN CLOSING
  16. Contemplate the future
    1. WBT WILL BREAK OUT OF TECHNICAL TRAINING
    2. STANDARDS WILL MUDDLE ALONG
    3. WBT WILL DEVELOP A MARKETPLACE
    4. EDUCATION AND TRAINING WILL MERGE
    5. TRAINING AND PUBLICATIONS WILL MERGE
    6. THE CLASSROOM WILL BLOSSOM
    7. GlZMANIA WILL RUN OUT OF BATTERIES
    8. WBT (AND THIS BOOK) WILL DISAPPEAR
  17. REFERENCES
  18. INDEX