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Designing the Search Experience

Book Description

Search is not just a box and ten blue links. Search is a journey: an exploration where what we encounter along the way changes what we seek. But in order to guide people along this journey, designers must understand both the art and science of search.In Designing the Search Experience, authors Tony Russell-Rose and Tyler Tate weave together the theories of information seeking with the practice of user interface design.



  • Understand how people search, and how the concepts of information seeking, information foraging, and sensemaking underpin the search process.

  • Apply the principles of user-centered design to the search box, search results, faceted navigation, mobile interfaces, social search, and much more.

  • Design the cross-channel search experiences of tomorrow that span desktop, tablet, mobile, and other devices.

Table of Contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Copyright
  5. Dedication
  6. Contributors
  7. About the Authors
  8. Acknowledgments
  9. Introduction
  10. Part 1. A Framework for Search and Discovery
    1. The Dimensions of Search User Experience
    2. Chapter 1. The User
      1. Novices and Experts
      2. Verbal and Visual Learners
      3. Summary
      4. References
    3. Chapter 2. Information Seeking
      1. Models of Information Seeking
      2. Information Foraging
      3. Sensemaking
      4. Stages of Information Seeking
      5. Summary
      6. References
    4. Chapter 3. Context
      1. A Framework for Context
      2. A Context-Based Model of Search
      3. Physical Context
      4. The Information Landscape
      5. Summary
      6. References
    5. Chapter 4. Modes of Search and Discovery
      1. Search Modes and Frameworks
      2. Designing for Search Modes
      3. Mode Chains and Patterns
      4. Designing for Mode Chains
      5. Summary
      6. References
  11. Part 2. Design Solutions
    1. Chapter 5. Formulating the Query
      1. Entering the Query
      2. Refining the Query
      3. Keeping on Track
      4. Summary and Best Practices
      5. References
    2. Chapter 6. Displaying and Manipulating Results
      1. Displaying Search Results
      2. Search Results Pages
      3. Manipulating Search Results
      4. Summary and Best Practices
      5. References
    3. Chapter 7. Faceted Search
      1. Definitions
      2. Layout
      3. Default State
      4. Display Formats
      5. Showing Additional Values
      6. Communicating the Navigational State
      7. Interaction Patterns
      8. Summary and Best Practices
      9. References
    4. Chapter 8. Mobile Search
      1. Mobile Information Seeking
      2. Mobile Design Principles
      3. Mobile Design Solutions
      4. Summary
      5. References
    5. Chapter 9. Social Search
      1. Three Circles of Collaboration
      2. Designing for Inner Circle Collaboration
      3. Designing for Social Circle Collaboration
      4. Designing for Outer Circle Collaboration
      5. Summary
      6. References
  12. Part 3. Designing the Future
    1. Chapter 10. Cross-Channel Information Interaction
      1. The Postdesktop Era
      2. Optimization
      3. Consistency
      4. Continuity
      5. The Cross-Channel Blueprint
      6. Experience Maps
      7. Summary
      8. References
  13. Index