Acknowledgements

The researchers are grateful for the financial and collaborative support of the Council of Supply Chain Management Professionals (CSCMP) for this research project. We appreciate the opportunity to partner with CSCMP and the CSCMP Research Strategies Committee on this research endeavor. Additionally, we appreciate the support of A.T. Kearney in helping us collect and analyze the research data. Finally, we offer our sincere thanks to the individuals and firms that participated in the research process. The firms were promised anonymity in exchange for their participation.

ISBN: 978-0-9761747-7-6

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