Executive Summary1

“How should one organize the supply chain related functions and activities within a firm to best position it for success?” Many top managers are asking this question as they seek to respond appropriately to continual changes in resources, markets, and competitive situations.

Organizational structure is a key lever in enabling a firm’s supply chain to contribute to both bottom line cost reduction and top line sales growth. As more and more supply chain managers occupy corporate level offices in their firms, they find that they have greater opportunities to redesign their organizations to create positive effects. However, guidance on how to make these changes is scarce. Managers often search for the one “best” organization design ...

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