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Designing Systems for Internet Commerce, Second Edition by Lawrence C. Stewart, G. Winfield Treese

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Chapter 16. Shopping Carts and Order Management

 

         To market, to market, to buy a fat pig,         Home again, home again, jiggety-jig.

 
 --Anonymous[1]

Overview

In the evolution of e-commerce systems, shopping carts and order management are at the heart of many problems, challenges, and implementation approaches. On the surface, they seem simple, but many subtle (and not-so-subtle) problems arise in trying to make truly excellent shopping carts for online systems. Like other aspects of e-commerce systems, the best shopping carts are the ones that do not call attention to themselves. They work quickly and flawlessly, they don't lose data, and the customer barely notices the time spent interacting with them.

In this chapter, we look at how shopping ...

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