Scenario 1: Hoboken Automotive Devices
Hoboken Automotive Devices excitedly launched new interactive courses on leadership, performance evaluation, and sexual harassment in 2005. Their internal team of ten people, plus almost as many external independent contractors, designed and built the courses following the successive approximation protocol. They had never tried this method before, but resolving a few points of confusion here and there only brought deeper appreciation for the process.
Margaret Applegate was named project manager. She received her master’s degree in instructional design six years ago, earning almost straight As. She’s been working as a technical writer and instructional designer at Hoboken for almost ten years and has rolled ...