Acknowledgments
Successful instructional design is a challenging and complex undertaking. Making headway toward a clear understanding of the process and successful principles requires the collaboration of many experienced and insightful minds. To all those people who have schooled me and shared their wisdom, I give my thanks. To the many organizations that have given my colleagues and me the opportunity to work on their behalf toward improved learning and performance, I also give my thanks.
 
We are all indebted to James Prochaska, John Norcross, and Carlo DiClemente for their work on behavioral change, which provides helpful explanations for and insights into the disappointing results of many learning interventions.
 
In the preparation of this ...

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