Acknowledgments
We would like to acknowledge the following people for their kindness and support in making this book possible.
Richard Kristof, Duncan Anderson, Jennifer Gould, Robert Woodruff, Kevin Murray, Dale Leatherwood, Rhonda Harmon, and Robert Sanregret of Global Knowledge, for their generous access to the IT industry’s best courses, instructors and training facilities.
Ralph Troupe, Rhonda St. John, and the team at Callisma for their invaluable insight into the challenges of designing, deploying and supporting world-class enterprise networks.
Karen Cross, Lance Tilford, Meaghan Cunningham, Kim Wylie, Harry Kirchner, Bill Richter, Kevin Votel, Brittin Clark, and Sarah MacLachlan of Publishers Group West for sharing their incredible marketing ...
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