OTHER TITLES IN OUR SERVICE SYSTEMS ANDINNOVATIONS IN BUSINESS AND SOCIETY COLLECTION
Jim Spohrer, IBM and Haluk Demirkan, Arizona State University, Editors
Modeling Service Systems by Ralph Badinelli
Sustainable Service by Adi Wolfson
People, Processes, Services, and Things: Using Services Innovation to Enable the Internet of Everything by Hazim Dahir, Bil Dry, and Carlos Pignataro
Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society by Toshiaki Kurokawa
All Services, All the Time: How Business Services Serve Your Business by Doug McDavid
Obtaining Value from Big Data for Service Delivery by Stephen H. Kaisler, Frank Armour, and William Money
Service Innovation by Anders Gustafsson, Per Kristensson, ...
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